Hiring Processes Excellence Specialist in Tehran

Requirements

• Collaborate with stakeholders to gather and analyze requirements, translating them into technical solutions within the Jira environment
• Assist end-users and teams in using Jira effectively, provide training, troubleshoot issues, and offer guidance on best practices
• Managing Jira instances, including creating and managing user accounts, groups, and permissions
• Implement Jira configurations to automate workflows and streamline processes
• Maintain and Customize Jira workflows, issue types, fields, screens, and notification schemes to align with the organization's project management and issue tracking requirements
• Integrate Jira with other Atlassian applications, to facilitate seamless data exchange and collaboration
• Ensure data integrity and accuracy within Jira, and monitor Jira's performance
• Define and manage security schemes, roles, and permissions in Jira to control access to projects and issues while maintaining data integrity
• Communicate effectively with stakeholders to gather feedback and make improvements
• Maintain detailed documentation of Jira configurations, customizations, and best practices for the organization
• Mapping processes with BPMN2
• Analyzing problems and improving current processes
• Develop SOP and guideline for business processes and units
• Identifying interfaces between processes with Information systems and organizational strategies
• Designing and monitoring of performance indicators
• Evaluating the trends in KPI’s to improve main indices
• Providing efficiencies of units periodically
• Providing the weekly and monthly reports
• Identifying the trends in ops data
• Improving the performance of operational units
• Improving intra-organizational communications
• Reducing operations department costs and other unit’s costs

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