The Canbo in Tehran (District 4, Pasdaran Zarabkhane) invites qualified residents in Tehran province to apply
Province
Tehran
Gender
Female
Work Experience
Experience Required
Job Type
Full Time
Requirements
- Bachelor’s degree in related fields.
- Minimum 2 years of experience in similar positions.
- Having excellent skills in MS Office, especially Excel and PowerPoint.
- Having good customer relations skills.
- Having high self-expression skills.
- Enthusiastic in teamwork.
- Having effective listening skills.
- Excellent problem-solving capabilities.
- Multi-tasking ability.
- Having good negotiation skills.
- Fluent in Turkish or English.
- Ideal age range: 22 to 30 years old.
Job Description
- Answer the incoming calls of customers specifically and politely according to the related scenarios.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Communicate with customers through various channels like telephone and email.
- Acknowledge and resolve customer complaints.
- Keep records of customer comments and complaints.
- Communicate and coordinate with colleagues (Sales and purchasing) as necessary.
- Provide feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Report to marketing manager.
Working Hours
Saturday to Wednesday, 08:30-17:45
Benefits
Insurance
Sup.Insurance
Transit
Lunch
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